DMCA

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At a glance

  • If you believe content on jerzoo.shop copies your copyrighted work, send a notice to support@jerzoo.shop.
  • A complete notice has six parts, listed below.
  • We remove or disable the content we identify as infringing and tell the person who posted it.
  • Counter-notices are possible if you think content was removed by mistake.
  • Repeat infringers lose access to our services.

1. Why this page exists

Jerzoo respects the work of designers, illustrators, photographers and writers. Our product images, descriptions and designs are meant to be our own. This page explains how a copyright owner can tell us about content on jerzoo.shop that they believe copies their work, how we respond, and what the other side can do if they disagree. It follows the notice-and-takedown process of the US Digital Millennium Copyright Act (DMCA), because Jerzoo is based in the United States.

Trademark questions, such as team names, logos and brand names, are covered on our Intellectual Property Policy. This page is about copyright: artwork, photos, text and similar creative works.

2. What a copyright notice must include

To be valid, your notice must include all of the following:

  1. Your physical or electronic signature, as the copyright owner or a person authorised to act for them.
  2. Identification of the copyrighted work you believe is infringed, such as a link to the original artwork or a description of it.
  3. Identification of the material on jerzoo.shop that you believe infringes, with the exact page URL and, if possible, which image or text on that page.
  4. Your contact details: name, postal address, phone number and email address.
  5. A statement that you have a good faith belief that the use is not authorised by the copyright owner, its agent or the law.
  6. A statement that the information in your notice is accurate and, under penalty of perjury, that you are the owner or authorised to act for the owner.

Send the notice to support@jerzoo.shop with “Copyright notice” in the subject line. Postal notices can be sent to Jerzoo, 4477 Preserve Dr, Hoover, AL 35226, US, but email is faster.

3. What happens after we receive a notice

How a copyright notice is handled
StepWhat we do
ReceiptWe confirm we received your notice, normally within 24 hours on business days.
ReviewWe check that the notice is complete. If something is missing, we ask for it.
ActionFor a complete notice, we remove or disable access to the identified material.
InformationWe tell the person responsible, where there is one, and share a copy of the notice.
RecordWe keep a record of the notice and our action.

Most content on jerzoo.shop is created by or for Jerzoo. Customers do not post public content on the site; personalisation text they type is printed on their own item and is not published on our pages. So most notices will concern our own images or text, and in that case we act on them ourselves.

4. Counter-notices

If material you provided was removed and you believe that was a mistake or a misidentification, you can send a counter-notice to the same email address. It must include:

  1. Your physical or electronic signature.
  2. Identification of the material that was removed and where it appeared before removal.
  3. A statement under penalty of perjury that you have a good faith belief the material was removed by mistake or misidentification.
  4. Your name, address and phone number, and a statement that you consent to the jurisdiction of the federal district court for your address (or, if you are outside the US, any judicial district in which Jerzoo may be found), and that you will accept service of process from the person who sent the original notice.

When we receive a valid counter-notice, we forward it to the person who sent the original notice. If they do not tell us within the time set by law that they have filed a court action, we may restore the material.

5. Misleading notices

Under US law, a person who knowingly misrepresents that material is infringing, or that it was removed by mistake, may be liable for damages. Before sending a notice, consider whether the use could be allowed, for example as fair use. If you are unsure, you may want to ask a lawyer.

6. Repeat infringers

Where it applies, we stop working with people who repeatedly infringe copyright, for example by closing customer accounts used to submit infringing material or by ending supplier relationships.

7. Our own designs

Jerzoo’s jerseys use original, logo-free designs: stripes, panels, colour blocks and the playful paw-and-ball motif of our brand. We do not use artwork copied from sports clubs, other shops or artists. If you think we got this wrong, please tell us; we would rather fix a problem than argue about it.

8. Personalisation text and copyright

Customers type names, numbers and short notes into product fields. Short names and numbers are generally not protected by copyright, but they can raise trademark concerns, which we handle under our Intellectual Property Policy. If a customer types copyrighted text, such as a lengthy quote, we may decline to print it.

9. Examples

An illustrator finds their drawing on a product image

The illustrator emails a complete notice with a link to their portfolio piece and the Jerzoo product URL. We confirm receipt, remove the image, check the rest of the catalogue for the same artwork and reply with what we did.

A photographer’s photo used on a page

If one of our pages used a photo without permission, the same process applies: a complete notice, removal, confirmation. We also review how the photo got there so it does not happen again.

An incomplete notice

A message says “you copied my design” without any links. We reply asking for the missing parts listed in section 2 so we can find the material and act.

10. Other ways we protect creators

Before a design goes on the site, we check that it is original or properly licensed. Our product images are reserved for original photography and illustrations made for Jerzoo. If you are a creator who would like to work with us, you are welcome to email us too; that is a different conversation from a notice.

11. Timing

We aim to confirm receipt of every notice within 24 hours on business days and to act on complete notices promptly. Complex cases, such as notices about many items, may take longer; we will keep you informed by email.

12. Related pages

See our Terms of Service for the rules about content and personalisation, the Privacy Policy for how we handle the personal details you include in a notice, and Contact Us for general questions.

Frequently asked questions about copyright notices

Can I send a notice about a product I bought?

Yes. If a Jerzoo item you received carries artwork you believe is yours, send a notice with photos of the item and your order number, plus the six parts listed above. We investigate and also check whether the same artwork appears on our site.

Do you need my phone number?

The DMCA notice format includes a phone number so that the notice is complete. We will contact you by email in practice, as our support is email only, and we do not publish your details.

Will the other side see my details?

If a customer or supplier provided the material, we may share a copy of your notice with them, including your contact details, because the law expects the parties to be able to contact each other. If the material is our own, nobody else receives your details.

Can I send a notice for someone else?

Yes, if you are authorised to act for the copyright owner, for example as their agent or lawyer. Say so in the notice.

How long will removal take?

We act on complete notices promptly after review. Simple cases, like a single image, are usually quick. We tell you when it is done.

What if the material is on another site?

We can only remove material on jerzoo.shop. If a copy of our own content appears elsewhere, please tell us; that is a matter for the other site’s owner, and we may contact them ourselves.

A note on fair use and original designs

Some uses of copyrighted material may be allowed without permission, for example short quotes in a review. On a store like ours this rarely comes up, because we design our own jerseys and write our own product text. We mention it so that people sending notices consider it, as the law asks. If you are unsure whether a particular use is allowed, a qualified adviser can help you decide before you send a notice.

Keeping records

We keep copies of notices, counter-notices and our responses for as long as we need them to show what we did and to deal with any follow-up. Personal details in these records are handled under our Privacy Policy.

Words used on this page

  • Copyright: the right of a creator in original work such as drawings, photos and text.
  • Notice: a written report from a copyright owner asking us to remove material.
  • Counter-notice: a written reply from the person whose material was removed, saying it was a mistake.
  • Material: an image, text, design or product listing on jerzoo.shop.
  • Repeat infringer: someone who is the subject of more than one valid notice.

Checklist before you send a notice

  • You have the URL of each page with the material.
  • You can show or describe your original work.
  • You included your full contact details.
  • You included both required statements.
  • You signed the notice, by typing your full name if sent by email.

A complete notice the first time means we can act without waiting for missing information, which is better for everyone.

How we create our own content

Our product descriptions, size advice and policy pages are written for Jerzoo. Product images are made for Jerzoo as mockups or photos of our own designs. Our logo, a paw print shaped into a soccer ball, was designed for this store. Because we create our own material, we know where it came from, which makes it easier to answer any notice quickly and accurately.

If you are a customer and want to share a photo of your family in Jerzoo jerseys, thank you. We will never post it on our site without your clear permission, and photos sent to support are deleted 30 days after delivery.

13. Contact

Copyright notices and counter-notices: support@jerzoo.shop. Jerzoo, 4477 Preserve Dr, Hoover, AL 35226, US. We reply within 24 hours on business days.