Sitemap

Last updated: November 9, 2026

1. How Jerzoo is laid out

Think of the site like a soccer field on match day. The shop is the middle of the pitch, where all the running and scoring happens. The help pages are the sideline, where you go for a quick word with the coach at half time. The policy pages are the rulebook in the clubhouse: you may not read them every day, but they are always there when you need a straight, fair answer. The list above is generated automatically and shows every public page and every shop section that currently has products. Below, we explain what each part is for, so you can jump to the right spot without clicking around in circles.

2. The shop sections

Every product sits in at least one of five sections. Some products appear in more than one, for example a custom pet jersey shows up under both Custom Name & Number and Pet Jerseys.

To see everything at once, open the full shop. You can also use the search icon in the header: try simple words like “pet”, “stripe”, “kids” or “hoodie”.

3. Starting points by shopper

• Building a personalised jersey: go to Custom Name & Number, pick a design, choose a size and type the lettering.
• Dressing a whole family: start in Family Jerseys for the adults, then match the kids in Kids Jerseys and the dog in Pet Jerseys.
• Buying a gift for a fan: Cheer Gear has items that need no sizing at all, like the tumbler and tote.
• Not sure about size: read the Size Guide before anything else.

4. Help pages: the sideline

5. Policy pages: the rulebook

6. Your account and cart

The cart icon in the header opens your cart, where you can review every jersey line, including the names and numbers you typed, before going to checkout. The person icon leads to My Account, where account holders can see past orders and saved addresses. You do not need an account to buy; guest checkout works for every single order.

7. Finding a page on your phone

On a phone, tap the menu icon at the top left to open the main menu with the shop sections. The help and policy pages sit in the footer at the bottom of every page, grouped under Company and Customer Support. This page lists them all too, so bookmarking this sitemap page is a handy shortcut.

8. Pages that do not exist

If you followed an old link and landed on a “page not found” message, the page may have moved. Use the list at the top of this page or the search icon to find what you were looking for. We do not run a blog or a promotions page at the moment, so links to those will not work.

9. Each shop section in a few words

Custom Name & Number

The heart of Jerzoo. Each product here has personalisation fields on its product page: a name for the back of up to 12 letters, a number from 0 to 99 and, on some products, one optional extra field with a small add-on price shown beside it. A live preview draws your lettering on the jersey picture as you type. We print exactly what you type, and there is no proof step, so check the spelling. Real club, league, brand and player names are not allowed.

Kids Jerseys

Ready-to-wear designs for young players and little fans, in youth XS to XL. Stripes, stars, colour blocks and bold numbers, but no crests or logos, so they work for any league or school day. If you want a kid’s own name on the back, look for the youth jersey in Custom Name & Number.

Family Jerseys

Adult jerseys from S all the way to 5XL, so parents, grandparents, aunts and older siblings can all wear the same look. 2XL and 3XL cost $2 more and 4XL and 5XL cost $4 more. Several designs share colourways with kids and pet jerseys for matching photos.

Pet Jerseys

Jerseys for dogs and cats in pet XS to XL, chosen by chest and neck measurement. The pet section also lists the custom pet jersey, where your pet’s name goes on the back, and the pet bandana from Cheer Gear.

Cheer Gear

For the loudest voice on the sideline: graphic tees and a hoodie in adult S to 5XL, a pet bandana, a tumbler and a tote bag. Good for gifts, since several items need no sizing at all and fit any fan.

10. Each help page in a few words

• Help Center: one page that summarises every support topic and links to the detail, plus quick answers to the five most common questions and a few real-life scenarios.
• FAQs: more than thirty short questions and answers grouped by orders, shipping, returns, sizing, payments and privacy. Every answer uses the same numbers as the policies.
• Order Tracking: a form to check your order with its number and email, a table explaining each order status, and what to do if a parcel is late or marked delivered but missing.
• Size Guide: how to measure a favourite shirt, a child, an adult or a pet, how to pick between two sizes, worked family examples and how exchanges work.
• Contact Us: our support email, reply time, business details and a table of which page answers which question.
• Submit a Ticket: one-tap email links with ready-made subject lines for each topic, plus sample tickets you can copy.
• About Us: what Jerzoo is, who we make jerseys for, how personalisation works and the numbers behind our promise.

11. Each policy page in a few words

• Shipping & Delivery: where we ship, how long processing and transit take, free shipping with no minimum, duties for international parcels and what happens with address problems.
• Cancel or Change an Order: the 24-hour window for changing a name, number, size, colour or address, or cancelling, and how cancellation refunds are paid.
• Returns & Exchanges: the 60-day window, the free return label, condition rules, exchanges for a new size and how damaged or wrong items are handled.
• Refund Policy: when and how money comes back, within 7 days of your return reaching us, and how store credit works.
• Payment Methods: how payment works at checkout, currency, security and what to do if a payment is declined.
• Privacy Policy: what personal data we collect, including the names you type for jerseys, why, how long we keep it and how to ask us to delete it.
• Terms of Service: the agreement between you and Jerzoo when you use the site and place an order.
• Intellectual Property Policy: why our jerseys are logo-free, which lettering we cannot print and how to report a concern.
• DMCA: the formal route for copyright owners to send a notice and for a counter-notice.

12. Finding answers by question

13. Search tips

The search icon in the header searches product names and descriptions. Short words work best. Try a product type (“hoodie”, “tumbler”, “bandana”), a shopper (“kids”, “pet”, “family”), a pattern (“stripe”, “star”, “paw”) or a colour. If a search returns nothing, try a broader word, or browse the shop sections above. Search does not look inside help or policy pages, so use this sitemap to find those.

14. Keyboard and screen reader navigation

Every link on this page is a normal text link, so you can move through them with the Tab key and open one with Enter. The automatic list at the top is grouped by type, with the shop sections and pages in separate lists. If anything on the site is hard to reach without a mouse, email us and tell us which page; we use every report to improve.

15. How this page stays current

The list at the top updates itself whenever we add a page or a product section. Empty shop sections are hidden until they have products, so every link you see leads somewhere useful. The descriptions below the list are written by us and updated whenever a page changes in a way that matters, such as a new shop section.

16. A quick route for first-time visitors

New here? A good first lap is: read About Us for two minutes, check the Size Guide for everyone you are shopping for, then head into the shop section that fits. Before checkout, skim Shipping & Delivery so the delivery window lines up with your game day or party. That is it: you are ready to kick off.

17. Contact

Can’t find what you need? Email support@jerzoo.shop and we will reply within 24 hours on business days. Jerzoo, 4477 Preserve Dr, Hoover, AL 35226, US.